Privacy Policy

Your privacy is fundamental to our mission

Last updated: September 2025
Our Privacy Principles

Minimal Collection

We only collect what's necessary

Full Transparency

You always know what we collect

Your Control

Export or delete anytime

What We Collect

Account Information

  • Email address for authentication and notifications
  • Organization name and settings
  • API keys (hashed and encrypted)

Feedback Data

  • Feedback content submitted by users
  • Vote counts and voter identifiers (anonymized)
  • Status updates and change history

Usage Analytics

  • API usage metrics (no request content)
  • Basic page views (no personal data)
  • Feature usage patterns (aggregated)

How We Use Your Data

Service Operation

  • • Provide feedback management features
  • • Process authentication and authorization
  • • Send critical system notifications
  • • Maintain API functionality

Service Improvement

  • • Analyze usage patterns (aggregated)
  • • Identify and fix bugs
  • • Develop requested features
  • • Prevent abuse and maintain security

Your Rights

Data Portability

Export all your data anytime via API or dashboard in standard formats (JSON/CSV).

GDPR Compliant
Right to Deletion

Delete your account and all associated data permanently with one click.

Immediate Effect
Data Access

Request a complete copy of all data we hold about you within 48 hours.

Full Transparency
Opt-Out Rights

Control notification preferences and opt-out of non-essential communications.

Your Choice

Security Measures

Encryption

All data encrypted in transit (TLS 1.3) and at rest (AES-256)

Access Control

Role-based access with multi-factor authentication available

Data Isolation

Row-level security ensures complete data isolation

Regular Audits

Quarterly security audits and penetration testing

Third-Party Services

We use minimal third-party services and never sell your data

Vercel

Hosting and edge infrastructure

Essential

Supabase

Database and authentication

Essential

Stripe

Payment processing (Pro/Team only)

Optional
Privacy Questions?

We're here to help with any privacy concerns or questions you may have.