Terms of Service
Simple terms for a simple service
Last updated: September 2025Free Forever
10 feedback items, no credit card
Pro: $9/month
Unlimited feedback, all features
Your Data
You own it, export anytime
1. Using tnyvoice
What We Provide
tnyvoice is a feedback management platform designed to be your first feedback tool. We provide tools to collect, organize, and act on user feedback through web interfaces and APIs.
Account Requirements
- •You must provide accurate and complete information
- •You're responsible for maintaining account security
- •One account per organization (no duplicate accounts)
- •You must be 18+ or have parental consent
2. Acceptable Use
✓ You Can
- • Use our API within rate limits
- • Integrate with your applications
- • Export your data anytime
- • Use for commercial purposes
- • Build on top of our platform
✗ You Cannot
- • Abuse or overload our systems
- • Submit illegal or harmful content
- • Reverse engineer our services
- • Resell access without permission
- • Violate others' privacy or rights
3. Pricing & Payments
- • 10 feedback items maximum
- • All core features included
- • No credit card required
- • Upgrade anytime
- • $9/month or $90/year
- • Unlimited feedback items
- • Cancel anytime
- • 30-day money-back guarantee
- • $29/month or $290/year
- • Everything in Pro
- • Up to 10 team members
- • Priority support
- • 30-day money-back guarantee
- • No questions asked
- • Prorated for annual plans
- • Process within 5 business days
4. Data Ownership & Privacy
Your Data Belongs to You
You retain all rights to your feedback data. We claim no ownership over any content you submit. You can export or delete your data at any time through the API or dashboard.
Our Rights
You grant us a limited license to store, process, and display your content solely to provide the service. This license ends when you delete your data.
Privacy Commitment
We never sell your data. We use industry-standard security practices. See our Privacy Policy for details.
5. Service Availability
Uptime Target
No Warranties
The service is provided "as is" without warranties of any kind. We don't guarantee uninterrupted service or that the service will meet all your requirements.
Scheduled Maintenance
We'll notify you 48 hours in advance for planned maintenance via email and our status page.
6. Limitation of Liability
Maximum Liability
Our total liability is limited to the amount you've paid us in the last 12 months.
We're not liable for:
- • Indirect, incidental, or consequential damages
- • Loss of profits, data, or business opportunities
- • Service interruptions or data loss
- • Third-party actions or content
7. Termination
You Can Leave Anytime
Cancel your subscription or delete your account from the dashboard. Your data is deleted within 30 days unless you request immediate deletion.
We May Terminate For
- • Terms violation
- • Abusive behavior
- • Non-payment (Pro accounts)
- • Extended inactivity (>12 months)
8. Legal Stuff
Governing Law
These terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.
Dispute Resolution
We prefer to resolve disputes amicably. Contact us first, and we'll try to work it out. If needed, disputes will be resolved through binding arbitration.
Changes to Terms
We may update these terms occasionally. We'll notify you of significant changes 30 days in advance via email. Continued use means acceptance of new terms.
We're here to clarify any questions about our terms of service.